Shipping Policy
Shipping Policy
Thank you for shopping at TUFFOO. We specialize in automotive lighting bulbs and accessories, and we ship to customers worldwide.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
| Destination | Method | Estimated Delivery |
|---|---|---|
| United States | Standard Shipping | 7–15 business days |
| United States | Expedited Shipping | 5–8 business days |
| Canada | Standard Shipping | 10–20 business days |
| Other Countries | Standard Shipping | 10–25 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available for orders above a certain threshold — please check the current promotion at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Customs & Import Duties
For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact us and we will investigate with the carrier on your behalf.
Contact Us
For any shipping-related questions, please visit our Contact Us page.